The computer won't start.

• Does the power light come on?

• If not, then Make sure both ends of the power cord are plugged in all the way. If you use a power strip or surge protector, make sure it is plugged all the way and the switch is on.

• If the power light does come on but the computer does not start, make sure the monitor is plugged in all the way and is turned on. Try to power the computer off, wait a half hour and try again, if that works, you may have a bad fan and an overheated computer.

When you insert a CD, it takes over your computer.

• Some CD's have "auto run" feature.

• Hold down the shift key while you insert the CD. This will disable the "auto run" feature.

The computer freezes.

• Try pressing Control + Alt + Delete.

• Then select shutdown or restart.

Computer runs too slow.

• Close all the programs that you are not using.

• If it is still too slow, close all programs and restart.

• Avoid opening programs that you do not need at the time. Try to get in the habit of closing programs that you are not using

The printer doesn't work.

• Close any other programs that you do not need open, try again.

• Make sure both ends of the printer cable are plugged in all the way.

• Try loading the latest printer driver from the printer manufacturer's web site.

The mouse cursor does not appear on the screen.

• Press control + escape to open the start menu, and use the arrow keys to select shutdown.

• Check that the mouse is plugged in all the way.

• Restart the computer.

I want to see the information on the screen when the computer first starts, but it disappears before the screen is ready to display the information.

• Press the "Pause/Break" key (usually a few keys to the right of the F12 key) when the screen is still waiting to start displaying information. The boot process will pause until you press the enter/return key.